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When my mortgage went up last year due to an escrow shortage, $83 a month, I called with a professional mortgage broker who could not get any information from the representative. He insisted on talking to a supervisor.

We were told the supervisor would have to call us back the next day. No one ever called.

This company is a scam.

They keep a months payment as a cushion and now my payment will increase again only 9 months later. My taxes did not increase and my homeowners insurance does not renew until November yet I am notified of an increase in July.

Product or Service Mentioned: Specialized Loan Servicing Mortgage.

Reason of review: Problems with payment.

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