When my mortgage went up last year due to an escrow shortage, $83 a month, I called with a professional mortgage broker who could not get any information from the representative. He insisted on talking to a supervisor.
We were told the supervisor would have to call us back the next day. No one ever called.
This company is a scam.
They keep a months payment as a cushion and now my payment will increase again only 9 months later. My taxes did not increase and my homeowners insurance does not renew until November yet I am notified of an increase in July.
Product or Service Mentioned: Specialized Loan Servicing Mortgage.
Reason of review: Problems with payment.