Product: Specialized Loan Servicing Loan Clear all filters (0 of 24 reviews match)
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SLS forced place escow on my loan paying a tax bill; since then it's been paid off and they refuse to return or apply the over payment to my principal balance. According to their website my loan has not been paid and/or updated since May 2017 which is not correct. My...
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1.0
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Specialized Loan Servicing Loan
#1266879
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Got bill after payment was due.Set up payment online, account number does not match the bill I received. Tried to pay, their website blocked it. Got to another area of their website, says no payment due till January 18. Tried to pay. Blocked. Called the number for...
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Anonymous
KMF

We just found out Wells Fargo sold our loan to these people. We've never heard of them. We are looking to refinance.

Anonymous
Anonymous

https://specialized-loan-servicing.pissedconsumer.com/class-action-suit-against-specialized-loan-servicing-sls-20150703660398.html

1.0
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Specialized Loan Servicing Loan
#1144291
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Specialized Loan Servicing - Payoff

I paid off my loan and the payoff letter they sent has incorrect company on it and they cannot tell me how to correct. Only provided a fax #.
Product
Specialized Loan Servicing Loan
#1103489
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1.First month, they had a 0-day grace period. (Loan was written with 15-day grace period). On the second of the month they called me and demanded a payment. Got that cleared up. 2. Second month they assessed me for a late payment because of the mixup on the first...
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Specialized Loan Servicing Loan
#1098978
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One month after we refinanced they obtained our loan, the first payment was sent to the address listed, and four weeks later they turned us over to collections.We called and were told it went to the wrong address and was never received. Additional calls were made to...
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1.0
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Specialized Loan Servicing Loan
I didn't like
  • Nightmare
#1069785
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I am dealing with a complex situation where I need to involve the investor on my loan.For two weeks, I have been calling daily or multiple times a day and have been provided with the most incorrect and inconsistent answers I have ever had with one company. First, they...
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Anonymous
YY Yan

I totally agreed and understand the frustration. I have a similar problem with SLS that may involved an investor.My home is in foreclosure. It was by Bank of America (BOA). In...

1.0
Product
Specialized Loan Servicing Loan
I didn't like
  • Phone routing system
  • Email policy or lack thereof
  • Customer service - not easy to do business with
#1054471
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This Company took over the "Servicing " of Loan Payments for our Lender Wells Fargo Bank; in late 2016 The Previous Servicer had been accepting loan payments each month for over 5.5 years, or 67 Monthly Payments sent prior to the due date and with out any issue.We were...
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Product
Specialized Loan Servicing Loan
#1033451
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First Tennessee sent our HELC to SLS. We have been paying 2 times a month, electronically, for over a year. The last two payments they have REFUSED! Why?? I do not know! I cannot get any answer from anyone. They have added CHARGES to the payment that they say or...
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Product
Specialized Loan Servicing Loan
#418761
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Unfortunately, I lost my house to SLS, a property in which has been foreclosed upon 7 years ago. They will not drop my 2nd loan on my credit report. Although my first fell off, SLS refuses to let go. I've mad some dunb financial choices in my life, and I know I'm not...
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Anonymous
gene

Never, ever use this company. They do not know what they are doing. You never talk to the same person, ever. and one says one thing then the other says another. No one knows a...

Product
Specialized Loan Servicing Loan
#417302
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SLS isn't capable of handling two payments per month. They have no idea how to handle anything that isnt paid on the first of the month and they call and harrass your on the 3rd day of the month. Even though I was ahead on my payments to begin with, they call me...
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Anonymous
Sonja

I am an agent working on a short sale for my client. It has been 4+ months and every time I call I get a different person and a different answer. I've never spoke to the act...

Product
Specialized Loan Servicing Loan
#415630
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