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SLS - Specialized Loan Serving could care less about you!! Very unprofessional staff - never can get a manager on the phone - ever!

They just bought our loan and did not get all of the payment history from another serving company, Quantum (they are horrible too) and will not work with us- sent them all of the info and they still DO NOT CARE!!

The staff that takes the calls are very unprofessional and always seem to hang up on you?? WTF??

Asked to speak to a manager and they NEVER transfer call - always get disconnected -

Sent all of this to local TV station and local newspapers in Colorado and they are taking the story!!!!!!

Location: Rising Sun, Maryland

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Guest

They are ***. BofA recently sold our second mortgage to them (one of the two people on the loan are in bankruptcy and are six months away from being discharged from bankruptcy - we have never missed or been late on one single payment over the course of nearly 8 years, and my credit rating is over 800).

Now - I have no online access, so no idea what the status of our loan is (balances, etc.). I set up an online account that they apparently deleted. When I call them, I am now constantly disconnected before actually speaking to anyone.

So - I have NO WAY to get in touch with these idiots. You can't send an email unless you are on the authenticated site.

Guest

i can back you up on this one. hope they shut them down.

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