Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Value for money

I have a home equity loan from E-Trade now with SLS. E-trade "charged-offed" loan, added unexplained cgarge-off fees and interest of over $5,000 early on in CH 13 Bankruptcy, held it, received payments, transferred/sold to SLS upon our discharge, told me it was 0% interest going forward since they "charged it off", will not document this, will not speak to me any furthur.

It is a massive nightmare, anyone who wants to pursue some sort of legal action (its been 18 months of letters, documents, phone calls, no answers, just a constant run around from agents...) please contact me:

Product or Service Mentioned: Specialized Loan Servicing Home Equity Loan.

Reason of review: Problems with payment.

Monetary Loss: $20000.

Preferred solution: Demand answers to concerns cited in "certified" letter of early 2015.

I didn't like: Nightmare, No one shows rsponsibility.

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