SLS services are horrible. And I believe it's for a reason...They DO NOT have a phone number to call and actually talk to a person! I recently wired funds to them to payoff some principal and I cannot talk to a person to find out when it will be credited to my...Read more
I didn't like
- Customer service
Wells Fargo transfer the loan to SLS, the mortgage is pay on time but on January 16, the house was fire and I lose my son and the house is total lose, I call SLS because they put the Homeowners insurance and until now we no have any news about the claim. I call and ask...Read more
Specialized Loan Servicing - They SUCK!
They reported me late due to a bank error. I sent them letters from the bank it's still on my credit report. No one's in charge there the worst mortgage company ever. Them and Bank of America worst to companies in the United States.
I have been in close contact with SLS for quite a while, trying to keep my home following my permanent disability. After being shuffled in the last couple months between like 5 different SPOC's, and with a foreclosure sale being serially postponed, never stopped or...Read more
Specialized Loan Servicing - Sls loan company
Transferred my loan also , and lied about payments missing . However, I used cashier checks and sent mail with a signature needed . Not happy
They just bought my mortgage, never sent info packet just send a check to this po box. Okay what is my loan number" Has my payment changed? no response sent certified letters no response. Finally mailed payment they cashed it for 80 dollars less than it was written...Read more
I didn't like
- Customer service - not easy to do business with
My husband and I had just started our home modification when my mom passed away. I made one payment through my banks bill pay, then I made the second one. Thats when I noticed that they had returned my money saying they cannot accept payment through web bill pay. I was...Read more
In October 2017 My Mortgage was Tranferred to Specialized Loan Servicing. They Suck!! Don't even have a way to pay your mortgage online without paying Western Union $10.00 The SLS website is always down or under maintainance. They start hounding you on the 2nd day of...Read more
Got bill after payment was due. Set up payment online, account number does not match the bill I received. Tried to pay, their website blocked it. Got to another area of their website, says no payment due till January 18. Tried to pay. Blocked. Called the number for...Read more
called because we needed account # for mortgage, we were sold and never received any paperwork until days before payment due, now i have account on website but "email authorization keeps blocking you from seeing anything on your account even when you submit it it does...Read more
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