SLS is now servicing my loan. I tried getting some answers in regards to payments and a very condescending individual offered no help.
I asked to speak to a supervisor and was told in an angry voice that a supervisor cannot help me. This was my first dealing with this servicing company and I can tell I am in for a long horrible ride. Worst customer service I have experienced from any company I have had to deal with.
The sad thing is I am forced to deal with them because my lender sold the loan. The only reason they are in business because customers do not choose them.
Product or Service Mentioned: Specialized Loan Servicing Customer Care.
Reason of review: Poor customer service.
I didn't like: Im forced to use this servicer.