Specialized Loan Servicing Phone Numbers and Emails

Toll-Free Number:

  • (800) 315-4757
    Customer Care Center

General Info:

  • (720) 241-7200

Insurance Department:

  • (800) 441-4145

Insurance Documents:

  • (678) 475-8763
    Fax

Pay Off Requests:

  • (720) 241-7537

Savings And Mortgage:

  • (877) 276-5550
    Toll Free

Tax Department:

  • (866) 801-1373

Specialized Loan Servicing Email:

General Info
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How to Contact Specialized Loan Servicing Customer Service?

Most Popular Number:

(800) 315-4757
Customer Care Center
Total calls: 381 Issues resolved: 11 Last call: Mar 20, 2024

What Is the Specialized Loan Servicing Phone Number?

Specialized Loan Servicing offers an array of contact numbers to address multiple loan-related inquiries. Individuals can use the toll-free customer care center at 1-800-315-4757 to contact the Specialized loan servicing customer service team. Similarly, for general information, dial 1-720-241-7200. Customers can contact the insurance department at 1-800-441-4145 for insurance matters. If you have Pay-off Requests, you can communicate through 1-720-241-7537. Lastly, your tax-related concerns are addressed via the toll-free Tax Department, which can be reached at 1-866-801-1373. Note that the Specialized Loan Servicing customer service team is available from 6 AM to 6 PM MT, Monday to Friday. Additionally, with 24-hour automated service options, the Specialized Loan Servicing company is committed to providing accessible customer support.

What Is the Specialized Loan Servicing Corporate Office Address?

Specialized Loan Servicing corporate office is at 8742 Lucent Blvd Ste 300 in Highlands Ranch, Colorado 80129, United States. This office address serves as the hub for addressing various customer-related concerns, including Real Estate Taxes, Property Insurance, Pay-off requests, Notices of Error, Requests for Information (including Qualified Written Requests), and Direct Disputes. Moreover, the corporate office also acts as the designated address for remitting payments, obtaining insurance contact details, accessing disaster information resources, and addressing general inquiries.

Can I Email Specialized Loan Servicing Customer Service?

Individuals seeking formal and written communication with the Specialized Loan Servicing customer service can email them using the provided channels. You can send your request to the dedicated Specialized Loan Servicing email address, crdocs@sls.com. For added convenience, use your Specialized Loan Servicing login credentials to log in to your account, navigate to the Contact Us section, and follow the instructions to contact the support team via email.

How Can I Access Specialized Loan Servicing via the Login Page?

Accessing your account on the Specialized Loan Servicing company website is straightforward. Begin by visiting the official site and selecting the Log in option. Once there, enter your Specialized Loan Servicing login credentials or use the provided links if you need to remember. For new users, the website also offers a simple account creation process. Existing users will find the login interface on the page's left side. This streamlined approach ensures a secure and efficient way to communicate your financial matters with the Specialized Loan Servicing customer service team, who are equipped to provide the tools for a hassle-free experience.

How Do I Contact Specialized Loan Servicing Support via the App?

The mortgage company currently does not provide a dedicated Specialized Loan Servicing app. However, other diverse avenues exist to connect with their service team. You can contact customer service via phone number or email or log in to your account on their website and access the Contact Us section. These versatile communication channels are designed to assist customers according to their preferences. This approach prioritizes customer needs, offering accessibility for an efficient support experience.

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Contact Information

Specialized Loan Servicing Website:

Specialized Loan Servicing Help Center:

Corporate Office Address:

Specialized Loan Servicing LLC
8742 Lucent Blvd Ste 300
Highlands Ranch, Colorado 80129
United States

Other Info (opening hours):

Monday-Friday from 6:00 AM to 6:00 PM, MT, with 24 hour automated service options.

More contact details

Fax:

720-241-7218

Specialized Loan Servicing Rating Based on 198 Reviews

Rating details

1.2
more details
Customer service
Product or Service Quality
Website
Billing Practices

Rating stats

Rating trend

Summary of Specialized Loan Servicing Customer Service Calls

521 TOTAL
CALLS
04:25 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Specialized Loan Servicing?

Payments and Charges Question:

  • “Payment”
  • “Mortgage payment assistance”
  • “Paying my bill”

Product/ Service Question:

  • “Need check in doors for insurance claim”
  • “Insurance”
  • “Got a insurance check, need to find out what to do”

Request for Information Question:

  • “Find out payoff on my loan”
  • “To ask about Porting a loan”
  • “I need to talk to some one about my check”

Employment Question:

  • “Regarding payoff of the loan”
  • “Payoff”
  • “Pay off as of February 2022 includiem”

Account Question:

  • “Mortgage balance”
  • “Can't log in to my account.”
  • “New account”

Return/ Replace Question:

  • “Return call”
  • “Need my tax return information Yes and I need to change my address because I moved to Charlotte North Carolina”
  • “Need my tax return information”

Staff Question:

  • “Customerservice”
  • “Customer service number not working”
  • “Customer service number is not working”

Refund Question:

  • “Escrow refund”
  • “Refund”

Website/ Application Question:

  • “Need mortgage assistant application”

Cards Question:

  • “To up date my card.”

Shipping and Delivery Question:

  • “I have not received my homeowner's declaration ins packet for 2019”

Activation/ Cancellation Question:

  • “Cancel payment”

Other Question:

  • “I need email address”
  • “Private”
  • “Emergency”

About

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Summary

Specialized Loan Servicing LLC (SLS) was incorporated in 2003 by a group of Mortgage Industry professionals. The company primary corporate offices are located in the foothills of the Rocky Mountains outside Denver, Colorado. The associates of the company are equipped with the latest in Internet and call center technology, extensive industry specific training and the proper attitude. Specialized Loan Servicing continues to grow at an industry-leading rate. The company employs the Investor Web technology which is unique in this sphere. Specialized Loan Servicing offers a wide range of payment solutions, among which are: payments via phone, payments via SLS Website, payments via Money Gram and via Western Union.

Specialized Loan Servicing reviews and complaints

Specialized Loan Servicing is ranked 324 out of 1016 in Loans and Mortgages category

Area Served

USA

Payment Methods

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