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Contact Specialized Loan Servicing Customer Service

Specialized Loan Servicing Phone Numbers and Emails

Toll-Free Number:

  • 1 (800) 315-4757
    Customer Care Center
Call customer service

Customer Service:

  • 1 (800) 441-4145
    Insurance Department
  • 1 (720) 241-7537
    Pay Off Requests
  • 1 (877) 276-5550
    Savings And Mortgage
  • 1 (866) 801-1373
    Tax Department

General Info:

  • 1 (720) 241-7200

Specialized Loan Servicing Email:

crdocs@sls.net

Specialized Loan Servicing Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Specialized Loan Servicing Customer Service Rating
5 out of 5
Contact Method Distribution
84% phone, 16% email
Most Popular Specialized Loan Servicing Phone Number
1 (800) 315-4757
Most Popular Specialized Loan Servicing Email Address
crdocs@sls.net
Average Hold Time
00:03:16
Average Calls duration
5 minutes
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Specialized Loan Servicing Customer Service?

Most Popular Number:

(800) 315-4757
Customer Care Center
Total calls: 449 Issues resolved: 16 Last call: Nov 3, 2025

Specialized Loan Servicing offers an array of contact numbers to address multiple loan-related inquiries. Individuals can use the toll-free customer care center at 1-800-315-4757 to contact the Specialized loan servicing customer service team. Similarly, for general information, dial 1-720-241-7200. Customers can contact the insurance department at 1-800-441-4145 for insurance matters. If you have Pay-off Requests, you can communicate through 1-720-241-7537. Lastly, your tax-related concerns are addressed via the toll-free Tax Department, which can be reached at 1-866-801-1373. Note that the Specialized Loan Servicing customer service team is available from 6 AM to 6 PM MT, Monday to Friday. Additionally, with 24-hour automated service options, the Specialized Loan Servicing company is committed to providing accessible customer support.

Specialized Loan Servicing corporate office is at 8742 Lucent Blvd Ste 300 in Highlands Ranch, Colorado 80129, United States. This office address serves as the hub for addressing various customer-related concerns, including Real Estate Taxes, Property Insurance, Pay-off requests, Notices of Error, Requests for Information (including Qualified Written Requests), and Direct Disputes. Moreover, the corporate office also acts as the designated address for remitting payments, obtaining insurance contact details, accessing disaster information resources, and addressing general inquiries.

Individuals seeking formal and written communication with the Specialized Loan Servicing customer service can email them using the provided channels. You can send your request to the dedicated Specialized Loan Servicing email address, crdocs@sls.net. For added convenience, use your Specialized Loan Servicing login credentials to log in to your account, navigate to the Contact Us section, and follow the instructions to contact the support team via email.

Accessing your account on the Specialized Loan Servicing company website is straightforward. Begin by visiting the official site and selecting the Log in option. Once there, enter your Specialized Loan Servicing login credentials or use the provided links if you need to remember. For new users, the website also offers a simple account creation process. Existing users will find the login interface on the page's left side. This streamlined approach ensures a secure and efficient way to communicate your financial matters with the Specialized Loan Servicing customer service team, who are equipped to provide the tools for a hassle-free experience.

The mortgage company currently does not provide a dedicated Specialized Loan Servicing app. However, other diverse avenues exist to connect with their service team. You can contact customer service via phone number or email or log in to your account on their website and access the Contact Us section. These versatile communication channels are designed to assist customers according to their preferences. This approach prioritizes customer needs, offering accessibility for an efficient support experience.

PissedConsumer Club

Contact Information

Specialized Loan Servicing Website:

Specialized Loan Servicing Help Center:

Corporate Office Address:

Specialized Loan Servicing LLC
8742 Lucent Blvd Ste 300
Highlands Ranch, Colorado 80129
United States

Other Info (opening hours):

Monday-Friday from 6:00 AM to 6:00 PM, MT, with 24 hour automated service options.

More contact details

Fax:

720-241-7218

Summary of Specialized Loan Servicing Customer Service Calls

596 TOTAL
CALLS
04:27 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Specialized Loan Servicing?

Payments and Charges Question:

  • “Paid off home awaiting my escrow check”
  • “Payment”
  • “Make a payment”

Product/ Service Question:

  • “Loan”
  • “Loan modification”
  • “Selling my dad’s house and need a letter showing a home equity loan closure”

Request for Information Question:

  • “Question about a lien release”
  • “A claim check my dad never received. He passed away March 5th 2024 before he received the claim check.”
  • “Question about my loan”

Employment Question:

  • “Mortgage payoff”
  • “Payoff”
  • “Haven’t received 1099”

Account Question:

  • “Escrow account”
  • “Mortgage balance”
  • “Can't log in to my account.”

Return/ Replace Question:

  • “Correct credit score”
  • “Return call”
  • “Need my tax return information Yes and I need to change my address because I moved to Charlotte North Carolina”

Refund Question:

  • “I paid off my mortgage with SLS several months ago and my mortgage was impounded with my property tax. So now i have to pay over $2000 for property taxes from July to DEC. 2024. I need you to refunded my money that i paid into my mortgage payment”
  • “Escrow refund”
  • “Refund”

Staff Question:

  • “Customerservice”
  • “Customer service number not working”
  • “Customer service number is not working”

Website/ Application Question:

  • “Need mortgage assistant application”

Cards Question:

  • “To up date my card.”

Shipping and Delivery Question:

  • “I have not received my homeowner's declaration ins packet for 2019”

Activation/ Cancellation Question:

  • “Cancel payment”

Other Question:

  • “Pay mortgage”
  • “Check endorsement”
  • “Its showing they still have a lien on my property”

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