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called because we needed account # for mortgage, we were sold and never received any paperwork until days before payment due, now i have account on website but "email authorization keeps blocking you from seeing anything on your account even when you submit it it does not work, well 2 *** hours later and no help, because call was dropped after waiting the second time for an hour. worst *** customer service ever!!!!!!!!!!!

collection company and mortgage company ?

have not been late on payment in yrs into last yr of remodification and this piece of *** company is who i was sold too? gotta be a way to complain about them!!

Reason of review: Problems with payment.

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