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I would caution anyone to never do business with SLS. I have nothing good to tell you about this company.

I had a note that was dated 9/28/05 with maturity date of 10/2015. I telephoned one of their agents and was informed that the balance due ($18,541.47) could be sent by a personal check. I received a statement to that effect indicating the balance would be due by 9/28/15, and had an envelope with the statement return address to their Atlanta office. I paid the full amount on 9/24 and sent it to the statement address in the envelope provided.

At my office today, I received a telephone call from someone at SLS, leaving a message that I return the call. I called and after selection several options, and not being able to reach a person, I telephoned another number. I finally spoke with 3 different people, who told me that final payment could not be accepted by a personal check and should not have been sent to the Atlanta address even though their statement indicated that. The right hand does not know what the left is doing with this company.

They have employees (and supervisors) who are not educated on the procedures of the company and give out incorrect information. Now they are going to charge me further interest charges and a late fee because of incorrect information given to me. I now have to go to the bank to get a cashiers check (costing me money) and send to them.

PLEASE DO NOT DO BUSINESS WITH THIS COMPANY. I would never ever do business with them again, and it was because they assumed a previous loan that I was associated with them in the first place.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Specialized Loan Servicing Cons: All dealings.

Location: Nolensville, Tennessee

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