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1.1 Based on 52 reviews
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I have been trying for months to do a loan modification on my mortgage with SLS and I have not been able to get in contact with them I have called several times I have been getting the run around for months I have been sending in the documents since July 2016 trying to modify my home loan with no success I have been getting the run around for months I have called several times to speak the person that is over my mortgage I never receive a... Read more

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We were trying to get a modification to reinstate past due balance, AND QUALIFIED, BUT S.L.S. DID NOT OBEY THE LAW, and basically got away with what I have been told by numerous attorneys WAS against our FEDERAL and STATE laws. So far everything I have researched about THE HOMEOWNER BILL OF RIGHTS is a LIE, and there is nobody to UPHOLD the LAW without an additional $6,000- $7,000, therefore, our elected officials who get PAID to keep the BANKS... Read more

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My mortgage was just transferred to SLS a month ago. This has already been the worst experience to date. I have owned the same home for 15 years and have never had such a horrible time in trying to make a payment or get information.

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In researching legal avenues against SLS, I was told of Class Action Lawsuit filed by Tycko & Zavareei - October, 2016 www.tzlegal.com please follow link on "current cases" find SLS... Please use their link to input your experience with this company and/or contact: California Office: 510 - 253 - 6808 Kristen Sagafi: 510 - 254 - 6810 (California) Audrey Abate: 510 - 254 - 6806 (California) Washington, DC Office: 202 - 973 -... Read more

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SLS is now servicing my loan. I tried getting some answers in regards to payments and a very condescending individual offered no help. I asked to speak to a supervisor and was told in an angry voice that a supervisor cannot help me. This was my first dealing with this servicing company and I can tell I am in for a long horrible ride. Worst customer service I have experienced from any company I have had to deal with. The sad thing is I am forced... Read more

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oh my gosh!!! i have learned so much today from a rep that was very knowledgeable...our current mortgage holder is sls...chase sold our mortgage to sls...sls after three efforts did do a loan modification...however, i will die before our mortgage would be paid off (thanks to my siblings and a corrupt probate court judge who my siblings knew)...recently we have received more than one offer for a HARP loan...sls does not offer HARP loans...so many... Read more

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Our family has to go through SLS because of our mortgage problems. Trouble is, SLS only makes our problems WORSE. Our family is only trying to hold onto a piece of the American Dream, but SLS doesn't care. Thanks to them, there IS NO AMERICAN DREAM!!! No bank cares about its customers anyway. SLS is malicious, cruel, inhuman and wicked. If there is ever any *** on earth, THAT'S SLS!!! They are literally making me and my mom sick! Hard... Read more

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This person should be fired ...For any employee who tells an individual that she can come up with all the info and statements and tax returns and pay stubs etc in an hr and why can't I,Is crazy and unprofessional.She doesn't know me and my situations and hardships I've been through.She needs to be a little less aggressive w people..Bad seed for your company and I refuse to deal w her.Her name is Christine ID#13158 Read more

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How can employees be allowed to talk to customers with such disrespect?? Ridiculous and unprofessional!!!

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Yeah SLS took over from Chase Bank who I will never forgive a $1,300 mortgage which is now up to $1,600 I'm on Social Security here they claim I didn't have insurance policies even though I have the policies dated year to year December to December and are charging me $1,300 for the final hundred dollars they had it for trumped-up reasons to my now $1,500 mortgage payment I'm going to call their corporate Better Business Bureau the states... Read more

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