Specialized Loan Servicing Modification being ignored
I have a Hamp on my first mortgage and requested a Hamp2 from Specialized Loan Servicing. They offered me a payment of $1800.00 per month for 5 years, I resubmitted a new Modification as my income went way down.
They totally ignore requests for modifications, say they didn't receive documents after sending many times. Everytime I called I received a different request for documents. My Contact person never calls back, I know I am not the first person to have problems with this Loan Servicing Company, I have read many more.
If enough people complain to this listed agency perhaps someone will investigate their Loam Servicing practices.
I'm tired of their ignorance and filed a complaint with the Consumer Finance Agency.
Web address below.
Consumerfinance.gov
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Specialized Loan Servicing Cons: All dealings.
Location: Gardner, Massachusetts
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Correct this is what they do, Ocwen, homeward AHMSI they ALL Lie about missing documents! Trust me this has happened to MILLIONS!
Then they tell you that you don't pay for 3 months.
THIS IS how they put you in default!!!! SCAM FRAUD I kept ALL the documents from 2 modification PROVING THE MISSING THIS BS!