Specialized Loan Servicing Complaints and Reviews

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Specialized Loan Servicing
Main address: attention: Customer Care Support 80163-6005 Littleton CO
1-800-315-4SLS (4757), 720-241-7218 , https://www.sls.net/secure/default.aspx?ReturnURL=Customer/contact.aspx&tab=E-mailCenter
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I have been in loan modification process for over two years with SLS. My previous lender was Bank of America and I was in the process of a modification with them when SLS took over my loan without notice or permission. In the two years of the modification process, I have submitted the information they asked for multiple times and have not made any progress. In addition they will NOT take a... Add comment

  • Jun 05
  • Loans and Mortgages
  • Morgage Reduction
  • 20

SLS gave me a Mortgage reduction after two years of fighting for it than took it away saying I did not sign some papers. Every time I made a payment I asked if I needed to do anything else they said no I was all set know as long as I made my payment. Not one time did anyone say I needed to sign anything!! Then on the 4th month they would not take my payment they just said you refused to sign the... Read more

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  • May 31
  • Loans and Mortgages
  • New York City, New York
  • Online Account Access
  • 1
  • 11

Received an email that an email with my password will be sent....it has been more than 24 hours now and no email with password sent. Seems they want you to be late with your payment intentionally. It's a disgust that B of A sold my mortgage to this company who apparently cancelled my insurance I had for years and went with a more expensive company making my monthly installment higher. thumbs... Read more

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Company has been working on correcting my escrow account since middle of April. They are saying I have a shortage when I know I do not. Every time I call there I get different information or advice. I'm getting a real run around. I told them there was a change in my insurance and they paid the lesser amount and still ran the escrow analysis with the highest amount. There is over a 900.00... Add comment

  • Apr 30
  • Loans and Mortgages
  • Chesterfield, Missouri
  • Loans And Mortgages
  • 2
  • 30

Had my 2nd mortgage sold to these scumbags. It was sold several times after opened with Countrywide. Eventually these idiots ended up with it. We've always paid within the grace period or before. Unfortunately, these people start calling (still within the grace period!) just a couple days after the due date and harassing. They start with telling you they are a debt collector, call will be... Read more

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  • Feb 02
  • Loans and Mortgages
  • Palatine, Illinois
  • Loan Modification Scam
  • 113

Specialized Loan Servicing LLC (SLS) January 8, 2013 8742 Lucent Blvd., Ste 300 Highlands Ranch, CO 80129 LOAN# 1006680360 I am writing to you as a last effort to get the issues described below resolved. I have resided, maintained, and invested in my home for the last 27 years. As a single parent for 18 years, I have raised two children, my daughter a successful aerospace engineer and my... Read more

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  • Jan 15
  • Loans and Mortgages
  • Mortgage
  • 83

IT HAS BEEN MORE THAN A YEAR SINCE I STARTED A LOAN MOD. WITH THIS CO. EVERY OTHER WEEK THEY ARE ASKING FOR MORE PAPERWORK THAT HAD PREVIOUSLY BEEN SENT TO THEM.THEY CONTINUALLY PROLONG THIS PROSESS THAT WAS MEANT TO HELP THE PUBLIC BUT INSTEAD THEY HAVE TURNED IT IN THEIR FAVOR ONLY TO HELP THEMSELVES.WHY WITH ALL OF THE COMPLAINTS HAS THE GOVERNMENT NOT STEPPED IN AND INVESTIGATED THIS... Read more

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  • Dec 18, 2013
  • Loans and Mortgages
  • Mortgage
  • 72

After almost a year of sending documentation to SLS to take advantage of the HARP program, they approved us. This sounds good but they essentially lowered our interest rate and payment, but increased our mortgage to a total of 47 years!!!!! Whats the benefit of all the time and energy when we were current on our payments? Absolutely nothing. Be careful what you wish for on the wonderful... Read more

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  • Dec 03, 2013
  • Loans and Mortgages
  • Mortgage
  • 1
  • 69

We were just discharged from a 64 month chapter 13 bankruptcy, during which the court made our back payments and current payments to SLS. The first notice we received from SLS was not the statement so we could make our December payment, but a default notice and threat of foreclosure, since they claimed we were five payments behind. Apparently they applied the extra funds sent them by the... Read more

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  • Nov 30, 2013
  • Loans and Mortgages
  • Mortgage Loan Servicing
  • 2
  • 72

I have submitted two extremely reasonable offers to Specialized Loan Servicing within the last 10 months. Both contracts were cash/quick closing. I am a Realtor and understand the RE market, process of papoerwork, review/underwriting of a loan. Unfortunately, 30 of the 32 individuals I spoke with over the 10 months did not have RE knowledge. Trying to have a conversation with someone... Read more

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