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  • Jan 22
  • Loans and Mortgages
  • St. Petersburg, Florida
  • Mortgage Transfer
  • 37
  • REVIEW RATING 4/5

TERRIBLE service, given the run-around, on hold for hours, sent to department after department, hung up on, ignored while on hold till I just hang up from waiting so long. Just all in all the worst company I have ever had to deal with - I would rather deal with the devil. The frustrating thing is I DIDN'T CHOOSE THEM I was SOLD to them by my mortgage company without any prior notice or a chance... Read more

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  • Jan 15
  • Loans and Mortgages
  • Unionville, Michigan
  • Mortgage Modification
  • 67
  • REVIEW RATING 4/5

Chase sold our mortgage to a group of investors. I was advised the group of investors formed Specialized Loan Servicing. SLS is very poorly managed. Numerous complaints regarding payments not being properly applied. Therefore, I am making my payments with a SLS rep who provides me a confirmation number. The wire fee is $9.95. Obviously, monies well spent to make sure my payment is properly... Read more

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  • Jan 02
  • Loans and Mortgages
  • New York, New York
  • Property Loan
  • 1
  • 1
  • 106
  • REVIEW RATING 4/5

As you know Wells Fargo is the owner of SLS. So if you thought Wells was the biggest circle ***, SLS is the re-invention of that. I have dealt with Wells and SLS for eight years now and payment an average interest rate of 8% to them….and yes they would want to keep me as a sucker with today’s low rates. Wells said my property is not worth refi due to the LTV. So I owe on the property $625K I... Read more

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Sls are the worst!! They lie!!" Never received ur Modifacation paper work.." Next thing u know, house is in forecloser!! Currently Going to court Add comment

  • Nov 24, 2014
  • Loans and Mortgages
  • San Diego, California
  • Mortgage Modification
  • 1
  • 1
  • 199
  • REVIEW RATING 5/5

I also had this same problem. I am the original owner of my home since December of 1994. Every time I am given a Representatives name I try to contact them and find that I have a new one. Never speaking with the initial Rep. No personal care given never getting that feeling that someone really gives a dam. Completing so many applications for a Modification that it makes me sick that they are... Read more

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  • Nov 16, 2014
  • Loans and Mortgages
  • Mortgage
  • 1
  • 1
  • 255
  • REVIEW RATING 4/5

Reading these complaints scare me. My brief story. Husband alone on the mortgage. Me on title. Husband passes away. My daughter and I have continued living in the home paying the bank "rent" until they figure out what to do going in and out of courts with the bank. I give them an offer to buy the home at an amount I can afford. Yes it's $40,000 less than the mortgage but once I clean it out, it... Read more

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  • Nov 15, 2014
  • Loans and Mortgages
  • Mortgage
  • 1
  • 1
  • 268
  • REVIEW RATING 5/5

I believe a class action lawsuit might wake these people up. The best way to deal with fraudulent people such as SLS is to hit them where it hurts the most, in their pocketbooks. They are riding the train called Bank of America and they are both profiting off the misery of others. All of the post I have read pretty much says the same things over and over so obviously, this company is a crock.... Read more

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  • Nov 12, 2014
  • Loans and Mortgages
  • Meridian, Idaho
  • Mortgage
  • 195
  • REVIEW RATING 4/5

So far, I'm reading our own story over and over. We were dumped on SLS because the bank holding our mortgage did not want to deal with me regarding the mistakes they made. We have been accused of missing payments although we can account for every payment that has been made on our home. SLS is just as bad as the bank was. They try to intimidate people to see just how far they can go before you... Read more

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  • Nov 12, 2014
  • Loans and Mortgages
  • Chicago, Illinois
  • Home Loan
  • 1
  • 1
  • 277
  • REVIEW RATING 4/5

My original home equity loan with Bank of America (another bunch of scumbags, btw) was sold to SLS for servicing. Come to find out, they are not a mortgage lender, but rather a debt collection agency. And, they handle themselves as such. Customer service is a joke. While on the phone with a customer service representative they will say one thing in the first sentence, then say something that is... Read more

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  • Oct 21, 2014
  • Loans and Mortgages
  • Chantilly, Virginia
  • Mortgage Interest Rate
  • 185
  • REVIEW RATING 4/5

First, they re-interpreted the terms of my mortgage, ignoring the adjustible rate rider, changing my interest rate MONTHLY rather annually as per contract and as the past 4 servicers have done. I've sent them copies and adequate proof of intent, but they won't budge. Secondly, they have not reported the loan to the credit bureaus and refuse to do so. I found out from Experian that there is no... Read more

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