Specialized Loan Servicing Complaints and Reviews

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Specialized Loan Servicing
Main address: attention: Customer Care Support 80163-6005 Littleton CO
1-800-315-4SLS (4757), 720-241-7218 , https://www.sls.net/secure/default.aspx?ReturnURL=Customer/contact.aspx&tab=E-mailCenter
  • 86+3 mobile complaints
  • $420K claimed losses
  • $4.7K average
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  • Nov 16
  • Loans and Mortgages
  • Mortgage
  • 1
  • 1
  • 43

Reading these complaints scare me. My brief story. Husband alone on the mortgage. Me on title. Husband passes away. My daughter and I have continued living in the home paying the bank "rent" until they figure out what to do going in and out of courts with the bank. I give them an offer to buy the home at an amount I can afford. Yes it's $40,000 less than the mortgage but once I clean it out, it... Read more

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  • Nov 15
  • Loans and Mortgages
  • Mortgage
  • 1
  • 1
  • 36

I believe a class action lawsuit might wake these people up. The best way to deal with fraudulent people such as SLS is to hit them where it hurts the most, in their pocketbooks. They are riding the train called Bank of America and they are both profiting off the misery of others. All of the post I have read pretty much says the same things over and over so obviously, this company is a crock.... Read more

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  • Nov 12
  • Loans and Mortgages
  • Meridian, Idaho
  • Mortgage
  • 36

So far, I'm reading our own story over and over. We were dumped on SLS because the bank holding our mortgage did not want to deal with me regarding the mistakes they made. We have been accused of missing payments although we can account for every payment that has been made on our home. SLS is just as bad as the bank was. They try to intimidate people to see just how far they can go before you... Read more

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  • Nov 12
  • Loans and Mortgages
  • Chicago, Illinois
  • Home Loan
  • 1
  • 1
  • 42

My original home equity loan with Bank of America (another bunch of scumbags, btw) was sold to SLS for servicing. Come to find out, they are not a mortgage lender, but rather a debt collection agency. And, they handle themselves as such. Customer service is a joke. While on the phone with a customer service representative they will say one thing in the first sentence, then say something that is... Read more

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  • Oct 21
  • Loans and Mortgages
  • Chantilly, Virginia
  • Mortgage Interest Rate
  • 83

First, they re-interpreted the terms of my mortgage, ignoring the adjustible rate rider, changing my interest rate MONTHLY rather annually as per contract and as the past 4 servicers have done. I've sent them copies and adequate proof of intent, but they won't budge. Secondly, they have not reported the loan to the credit bureaus and refuse to do so. I found out from Experian that there is no... Read more

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  • Oct 16
  • Loans and Mortgages
  • Foreclosure Letter
  • 56

I feel for you going through the same thing. They sent me a letter of foreclosure when I call in they told me I can get in touch with their lawyer and give me the number yet "Justin" my rep who's name changes every week told me that I am to send in missing paperwork. This has been going on for 2 years. They never have all the paper work or it's out dated. I want to keep my home just want a... Read more

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  • Oct 14
  • Loans and Mortgages
  • Colorado Springs, Colorado
  • Incompetent Staff
  • 40

When calling in to speak with anyone regarding anything about the loan be prepared to argue! No one has the answers to your questions they say "please hold while I reach out for a response" or "I am not authorized to answer or change that, let me reach out for a reply". WHO ARE THEY REACHING OUT TO?? They are the most ignorant reps I have ever dealt with. I asked why is there a late for a certain... Read more

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The apply my payment after the 15th of the month when it's sent on the first they say it goes through it within 24 hours and it never has. Send as paperwork every day in the mail because we were 15 days late two and a half years ago and they're wasting their paper there Add comment

     

  • Sep 09
  • Loans and Mortgages
  • Little Rock, Arkansas
  • Mortgage Processing
  • 1
  • 1
  • 103

I have been working for 2 years to get a modification on my mortgage. I would submit documents. Call back a week later like they recommend just to be told they are missing pieces. I would submit those and then call back to check on it and would be told that some of the documents are outdated and need to be replaced with current documents. I would do that then wait because it can take 30 days for... Read more

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  • Aug 03
  • Loans and Mortgages
  • Loan Late Payments Calls
  • 173

My loan was taken over by SLS a few years ago. It was with GMAC. I sometimes do pay late because I'm a single mom and I rely on child support that doesn't always come in on time and creates all sorts of problems. SLS ALWAYS STARTS CALLING FOR THEIR MONEY WELL WITHIN THE GRACE PERIOD. MY LOAN IS DUE ON THE 1ST WITH A GRACE PERIOD OF 15 DAYS AND BY THE THIRD OF THE MONTH, THEY START CALLING. I... Read more

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