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Owned $7000 on balloon payment for credit line. Paid $2000 with $5000 left supposed to be due May 10 and now have home equity payment paying balance. Now got letter that were more than 16 days overdue. Last payment was in May for $500. This is the worst company ever dealt with, and we don't want to get a bad credit rating. I'd advise people to stay away from this company. Add comment

This company is terrible. I have been trying to get a modification for months. I received a letter telling me we were denied for the modification and would have to short sale or deed in lieu of foreclosure. The reasons for being denied were rediculous. We are willing to pay. The whole downfall started about 18 months ago when they told us that we didn't have insurance! It was escrowed in. They jacked our payment up over 300 more a month for and 1800.00 insurance premium. We even had our insurance company send proof. Since we were denied for... Read more

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SINCE SLS TOOK OVER MY 2ND LOAN, I HAVE HAD NOTHING BUT TROUBLE, THEY SENT ME A LATE PAMT LETTER STATING I WAS LATE 5 PAYMENTS, BUT WHEN I CALLED & TALKED TO AGENTS, EXECUTIVE AGENTS, & SUPERVISORS, THEY ALL SAID I HAD PERFECT PMTS, WHICH I DO & HAD NO CLUE WHAT THE LETTER WAS ABOUT, & THEY DID NOT SEND IT, SINCE THEN I SENT THEM THE LETTER WITHOUT A COPY & ITS NOW DISAPPEARED. MY FICO SCORE DROPPED FROM 740 TO 601 OVERNIGHT NO ONE WOULD HELP ME THERE. BEWARE OF THEM. I NOW HAVE TO SEND IN CASHIERS CHECKS FOR PAYMENTS, THATS THE ONLY WAY THAT... Read more

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After SLS obtained my mortgage loan, I began making monthly payments to SLS beginning with my February 2015 payment. I started having problems with SLS related to incorrect charges almost immediately. Beginning in April 2015, I made excess payments (to be applied to the principal) each month in order to pay off my loan sooner. I called SLS to have all excess applied to principal. This went smoothly at first, but my July 2015 payment was processed wrong (as all to be applied to principal and none to interest), resulting in an “accrued late... Read more

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I have been jockeyed from department to department. BofA screwed up my mortgage payments and sent me back to SLS. They continue to play *** and refuse to fix the problems. I went to my Congressman and finally got some results. Don't play around with SLS. Their trained to derail you as much as possible. You need outside help. Get your Congressman and Consumer Financial Protection Bureau involved . I just can't believe that our Government allow these lowlifes to conduct such underhanded business tactics. I have spent hours & hours chasing these... Read more

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My loan was transferred to this servicing company after two and a half years of on time payments. They make it impossible to pay your mortgage without getting fees tacked on. They charge to pay over the phone and to use their website ($9.95). If you mail in checks, they tack on late fees. If your loan servicing company transfers you to these sharks, make sure to send a complaint to the BBB. Hopefully, the federal government will look into their deceptive practices and insane fees ASAP. Read more

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My loan was sold off to them in the middle of last year. By the end of the year they told me I had an escrow shortage. Now I am refinancing to get away from them. After 1hr and 15 mins on the phone they can still not explain why they are charging me 2 months interest and 3months PMI when I have payed all my mortgage payments on time and in full. It sounds to me like they are just trying to rip people off at every opportunity. Somebody needs to sort this company out and take them to court. Read more

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My husband was in bankruptcy until last September. SLS filed with the bankruptcy court a payment change notice that had an exhibit attached to it. The exhibit was a copy of a escrow refund check for a few thousand dollars. That check was never sent. When they mailed our 1098 this year, in the details of the form, it showed that they had refunded that money to us - which they did not do. Now they've applied a very large sum to our loan as a "partial payment" that reduces our loan by a few hundred and shoves the rest into interest, taxes,... Read more

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My loan was transferred to SLS Specialized Loan Services in December of 2015. The first three months were ni problem until I received my March statement. My monthly payment was increased to $300.00. When I called to find out why they told me I has an escrow shortage which has me very confused because of the amount of escrow they are claiming. I am paying my taxes and insurance with my mortgage and has been doing so since I had my loan modified. I have never missed not one payment so iam not sure why I have such a high escrow shortage... Read more

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Hello I am having major issues with this company SLS Specialized Loan Services also and would like to know how I can join this lawsuit, because I think this company really needs to be investigated. Since they took over my mortgage from Well Fargo in December of 2015 my payment has gone up to a hughes increased and they are claiming that there is a shortage in my account. My taxes and insurance are paid in my monthly payments and I have never missed one payment yet, I have called to get clarification and no one seem to be able to explained... Read more

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