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  • Customers like
    • Nada2
    • Friendliness of customer service1
    • Polite customer service rep1
  • Customers don't like
    • Service9
    • All dealings6
    • Communication4

  • Jul 28
  • Loans and Mortgages
  • Woodland Hills, California
  • Specialized Loan Servicing Mortgage
  • 25
  • REVIEW RATING 4/5

I got my loan transferred to this joke of a company and when I went on their website to set up my monthly payments, their website did not take it out of my account when I set it up. No email, no US mail regarding being late....nothing!!! Finally the first of July I call in to see what is going on and they tell me that it cancelled out. So I had to make a payment for 2 months over the phone and... Read more

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  • Jul 27
  • Professional Services
  • Los Angeles, California
  • Specialized Loan Servicing Mortgage
  • 21
  • REVIEW RATING 4/5

Consumer Complaint against -SLS- Specialized Loan Servicing I am writing to you as my last hope to keep my house with a loan modification with Specialized Loan Servicing, SLS. Any help that your office can do to help me and countless other people who are being deceived by Specialized Loan Servicing, SLS. I greatly would appreciate it. My name is Sandra and I had a home mortgage with Bank of... Read more

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  • Jul 22
  • Loans and Mortgages
  • Specialized Loan Servicing Loan
  • 12
  • REVIEW RATING 3/5

takes payments but will not give finical history of loan they brought from another company,so i do not have any idea what is the balance an where payments are going KIND OF FISHIE IF THEY HAVE NOT A THING TO HIDE , WHY NOT SEND REQUEST THEY ARE RECIVING PAYMENT , Mr James C Buber not happy with this company like to rate it F/ lowest i can give it If nothing to hide then they should not... Read more

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They continue to call and try to terrorize me. They don't even have the right person I have nothing to do with them. They continue to insist that I have a loan with them that their service and I have no loans. Add comment

  • Jul 09
  • Loans and Mortgages
  • Miami, Florida
  • Specialized Loan Servicing Loan
  • 67
  • REVIEW RATING 4/5

THE AGENT THAT WORK FOR THIS COMPANY ARE REALLY INCOMPETENT, MY LOAN WAS TRANSFERRED TO THEM 3 WEEKS AGO , AND ALL I HAD IS *** ANSWERS TO MY QUESTIONS, THEY KNOW NOTHING, EVERYTIME I CALL I GET DIFFERENT ANSWERS, FIRST MISTAKE WAS TELLING ME THAT TO CHANGE LAST NAME DUE TO MARRIAGE I NEED TO REFINANCE THE LOAN, THE TOOK PAYMENT FROM MY BANK ACCOUNT 4 DAYS BEFORE I TOLD THEM TO, THEY TOLD ME MY... Read more

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  • Jul 08
  • Loans and Mortgages
  • Specialized Loan Servicing Loan
  • 47
  • REVIEW RATING 4/5

INCOMPETENT AND TOTALLY UNABLE TO ANSWER QUESTIONS. I RECEIVED A LETTER SAYING IT WAS FROM A DEBT COLLECTOR. MIND YOU THEY HAVE HAD MY ACCOUNT 1 MONTH AND RECEIVED MY PAYMENT 2 WEEKS BEFORE DUE DATE BUT WAITED 10 DAYS TO DEPOSIT. IT WAS STILL PAID BEFORE DUE DATE. LETTER READ ME THE RIOT ACT FOR CHANGING INSURANCE COMPANIES(WHICH I HAD NOT DONE) AND TOLD ME THAT THEY WERE GOING TO PAY MY... Read more

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  • Jul 06
  • Loans and Mortgages
  • Houston, Texas
  • Specialized Loan Servicing Loan
  • 119
  • REVIEW RATING 4/5

How can I join the Specialized Loan Servicing class action suit? It is a suit against SLS for unscrupulous mortgage practices. The information for the person who started it is blotted out.This company took over loans from BOA and has caused living nightmares for its customers. I tried to get away from SLS and they misrepresented the fact that I was two months behind so no other mortgage... Read more

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  • Jul 03
  • Loans and Mortgages
  • Houston, Texas
  • Specialized Loan Servicing Mortgage
  • 1
  • 1
  • 121
  • REVIEW RATING 4/5

I am a homeowner whose mortgage was purchased by Specialized Loan Servicing (SLS) from Bank of America. Needless to say, like those of you whose lives have become a huge nightmare because of the malicious and fraudulent behavior of SLS, I have an attorney and we're looking into filing a class action lawsuit. I have read many, many stories all over the internet where people have been given wrong... Read more

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  • Jun 24
  • Loans and Mortgages
  • Walnut Creek, California
  • Mortgage Refinance
  • 95
  • REVIEW RATING 5/5

SLS took over the servicing of our E*Trade HELOC in Feb 2015. The HELOC was coming due in July. I had been working to refinance the mortgage to absorb the HELOC balance. All correspondence that I've received from SLS since Feb 2015 have reflected "Maturity Date 7/2015". As of June 16th, the payoff balance of the HELOC was increased by 6% - a penalty - because I am late on the July payment.... Read more

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  • Jun 23
  • Loans and Mortgages
  • Denver, Colorado
  • Home Equity Loan
  • 64
  • REVIEW RATING 4/5

They took over servicing of my E-Trade Home Equity Loan three months ago. Each month their statements each show multiple account balances on their one page statement. Today, 6/23/2015 I called about my statement dated 6/8/2015. I called Customer Care and was told he doesn't know why but this usually happens. His advice was to ignore 2/3 of the page and to only look at one item. I have had... Read more

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