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1.1 Based on 44 reviews
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  • Customers like
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    • Service 12
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I had to get loan servic to pay my bill i seen it in to them to cover me and it do not look as it going down befor them it was bayrock mortgage corp.look like they just past you around please HELP

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I was short in my escrow account so they raised my house payment from 1300 a month to 1700 a month who can afford that much of an increase that is like a car payment. They bought my mortgage from a company I loved to now this piece of *** and have the nerve to call if my payment is not their on the first and say I am late. I am over paying my escrow and presently their is over 6 grand in the account and my taxes for the year are three... Read more

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Told me I was current and could skip the April Payment then billed for May and April. Tried to get me to do another modification so they could charge me another $13,000!!!!!!!!!!! A woman who works there named Tish refused to give me her employer ID number when I said that wasn't right and I ask for her supervisor and a man came on the line and assured me that the loan was paid in full because of an overage from the modification and not to... Read more

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Owned $7000 on balloon payment for credit line. Paid $2000 with $5000 left supposed to be due May 10 and now have home equity payment paying balance. Now got letter that were more than 16 days overdue. Last payment was in May for $500. This is the worst company ever dealt with, and we don't want to get a bad credit rating. I'd advise people to stay away from this company.

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This company is terrible. I have been trying to get a modification for months. I received a letter telling me we were denied for the modification and would have to short sale or deed in lieu of foreclosure. The reasons for being denied were rediculous. We are willing to pay. The whole downfall started about 18 months ago when they told us that we didn't have insurance! It was escrowed in. They jacked our payment up over 300 more a month for... Read more

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SINCE SLS TOOK OVER MY 2ND LOAN, I HAVE HAD NOTHING BUT TROUBLE, THEY SENT ME A LATE PAMT LETTER STATING I WAS LATE 5 PAYMENTS, BUT WHEN I CALLED & TALKED TO AGENTS, EXECUTIVE AGENTS, & SUPERVISORS, THEY ALL SAID I HAD PERFECT PMTS, WHICH I DO & HAD NO CLUE WHAT THE LETTER WAS ABOUT, & THEY DID NOT SEND IT, SINCE THEN I SENT THEM THE LETTER WITHOUT A COPY & ITS NOW DISAPPEARED. MY FICO SCORE DROPPED FROM 740 TO 601 OVERNIGHT NO ONE WOULD HELP ME... Read more

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After SLS obtained my mortgage loan, I began making monthly payments to SLS beginning with my February 2015 payment. I started having problems with SLS related to incorrect charges almost immediately. Beginning in April 2015, I made excess payments (to be applied to the principal) each month in order to pay off my loan sooner. I called SLS to have all excess applied to principal. This went smoothly at first, but my July 2015 payment was... Read more

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I have been jockeyed from department to department. BofA screwed up my mortgage payments and sent me back to SLS. They continue to play *** and refuse to fix the problems. I went to my Congressman and finally got some results. Don't play around with SLS. Their trained to derail you as much as possible. You need outside help. Get your Congressman and Consumer Financial Protection Bureau involved . I just can't believe that our Government allow... Read more

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My loan was transferred to this servicing company after two and a half years of on time payments. They make it impossible to pay your mortgage without getting fees tacked on. They charge to pay over the phone and to use their website ($9.95). If you mail in checks, they tack on late fees. If your loan servicing company transfers you to these sharks, make sure to send a complaint to the BBB. Hopefully, the federal government will look into their... Read more

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My loan was sold off to them in the middle of last year. By the end of the year they told me I had an escrow shortage. Now I am refinancing to get away from them. After 1hr and 15 mins on the phone they can still not explain why they are charging me 2 months interest and 3months PMI when I have payed all my mortgage payments on time and in full. It sounds to me like they are just trying to rip people off at every opportunity. Somebody needs to... Read more

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