Specialized Loan Servicing Complaints and Reviews

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Specialized Loan Servicing
Main address: attention: Customer Care Support 80163-6005 Littleton CO
1-800-315-4SLS (4757), 720-241-7218 , https://www.sls.net/secure/default.aspx?ReturnURL=Customer/contact.aspx&tab=E-mailCenter
  • 79+3 mobile complaints
  • $420K claimed losses
  • $5.1K average
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The apply my payment after the 15th of the month when it's sent on the first they say it goes through it within 24 hours and it never has. Send as paperwork every day in the mail because we were 15 days late two and a half years ago and they're wasting their paper there Add comment

     

  • Sep 09
  • Loans and Mortgages
  • Little Rock, Arkansas
  • Mortgage Processing
  • 34

I have been working for 2 years to get a modification on my mortgage. I would submit documents. Call back a week later like they recommend just to be told they are missing pieces. I would submit those and then call back to check on it and would be told that some of the documents are outdated and need to be replaced with current documents. I would do that then wait because it can take 30 days for... Read more

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  • Aug 03
  • Loans and Mortgages
  • Loan Late Payments Calls
  • 115

My loan was taken over by SLS a few years ago. It was with GMAC. I sometimes do pay late because I'm a single mom and I rely on child support that doesn't always come in on time and creates all sorts of problems. SLS ALWAYS STARTS CALLING FOR THEIR MONEY WELL WITHIN THE GRACE PERIOD. MY LOAN IS DUE ON THE 1ST WITH A GRACE PERIOD OF 15 DAYS AND BY THE THIRD OF THE MONTH, THEY START CALLING. I... Read more

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I have been in loan modification process for over two years with SLS. My previous lender was Bank of America and I was in the process of a modification with them when SLS took over my loan without notice or permission. In the two years of the modification process, I have submitted the information they asked for multiple times and have not made any progress. In addition they will NOT take a... Add comment

     

  • Jun 05
  • Loans and Mortgages
  • Morgage Reduction
  • 96

SLS gave me a Mortgage reduction after two years of fighting for it than took it away saying I did not sign some papers. Every time I made a payment I asked if I needed to do anything else they said no I was all set know as long as I made my payment. Not one time did anyone say I needed to sign anything!! Then on the 4th month they would not take my payment they just said you refused to sign the... Read more

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  • May 31
  • Loans and Mortgages
  • New York City, New York
  • Online Account Access
  • 1
  • 1
  • 39

Received an email that an email with my password will be sent....it has been more than 24 hours now and no email with password sent. Seems they want you to be late with your payment intentionally. It's a disgust that B of A sold my mortgage to this company who apparently cancelled my insurance I had for years and went with a more expensive company making my monthly installment higher. thumbs... Read more

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Company has been working on correcting my escrow account since middle of April. They are saying I have a shortage when I know I do not. Every time I call there I get different information or advice. I'm getting a real run around. I told them there was a change in my insurance and they paid the lesser amount and still ran the escrow analysis with the highest amount. There is over a 900.00... Add comment

     

  • Apr 30
  • Loans and Mortgages
  • Chesterfield, Missouri
  • Loans And Mortgages
  • 3
  • 3
  • 110

Had my 2nd mortgage sold to these scumbags. It was sold several times after opened with Countrywide. Eventually these idiots ended up with it. We've always paid within the grace period or before. Unfortunately, these people start calling (still within the grace period!) just a couple days after the due date and harassing. They start with telling you they are a debt collector, call will be... Read more

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  • Feb 02
  • Loans and Mortgages
  • Palatine, Illinois
  • Loan Modification Scam
  • 194

Specialized Loan Servicing LLC (SLS) January 8, 2013 8742 Lucent Blvd., Ste 300 Highlands Ranch, CO 80129 LOAN# 1006680360 I am writing to you as a last effort to get the issues described below resolved. I have resided, maintained, and invested in my home for the last 27 years. As a single parent for 18 years, I have raised two children, my daughter a successful aerospace engineer and my... Read more

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  • Jan 15
  • Loans and Mortgages
  • Mortgage
  • 127

IT HAS BEEN MORE THAN A YEAR SINCE I STARTED A LOAN MOD. WITH THIS CO. EVERY OTHER WEEK THEY ARE ASKING FOR MORE PAPERWORK THAT HAD PREVIOUSLY BEEN SENT TO THEM.THEY CONTINUALLY PROLONG THIS PROSESS THAT WAS MEANT TO HELP THE PUBLIC BUT INSTEAD THEY HAVE TURNED IT IN THEIR FAVOR ONLY TO HELP THEMSELVES.WHY WITH ALL OF THE COMPLAINTS HAS THE GOVERNMENT NOT STEPPED IN AND INVESTIGATED THIS... Read more

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